It is super easy to find out which of your customers haven’t purchased and are included in the Inactive Customers promotion period of 22 September 2019 to 29 November 2020.
- Login to your Back Office
- Click Reports on the left hand side menu
- Click Customer Pod

- Change Report Run Date to 2021 and 03

- Click Run Report

- Click Last Order Date column on the displayed report to list by date

- Scroll down to the dates 22 September 2019 and 29 November 2020 and contact anyone that had a last order within these dates
