SOCIAL MARKETER CANCELLATIONS
If a Social Marketer in your team would like to transition their account to Customer OR cancel their Social Marketer account, we need that request in writing direct from the email registered on that Social Marketer’s Modere account.
In most cases, an email written request is all we require, but if the account rank is at a specific level we require a form to be completed, the business team will get in touch and send them the form they need. Generally these will be completed within 2 business days of being received except when Volumes are being finalised for the month. At these times, the team must wait until all end of month processes have been completed, but once their request has been actioned, the Social Marketer will be advised.